Refund and Returns Policy
At Innoviews, we value your trust and aim to provide top-quality digital and web development services. As our services are intangible and digital in nature, traditional product returns are not applicable. However, we do offer a structured refund policy as outlined below.
1. No Physical Returns
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Since we provide digital services (web development, design, and digital solutions), there are no physical goods involved, and hence no product returns apply.
2. Refund Eligibility
Refunds may be considered under the following conditions:
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If the project has not yet been initiated after payment.
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If a duplicate payment was made by error.
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If Innoviews is unable to deliver the agreed service due to unforeseen circumstances from our side.
3. Non-Refundable Services
Refunds will not be issued for:
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Work already initiated or completed (including partial work).
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Domain registration, hosting, third-party integrations, or licenses purchased on behalf of the client.
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Customized solutions, as these are tailored specifically to your requirements.
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Subscription-based or ongoing services (e.g., maintenance, digital marketing) once the service period has started.
4. Project Cancellation
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If you cancel a project before it begins, a full or partial refund may be issued depending on the nature of the project.
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If cancellation occurs after work has started, refunds will be calculated based on the percentage of work completed and resources allocated.
5. Refund Request Process
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Refund requests must be made in writing via email to innoviews.digital@gmail.com